The controller within the meaning of the General Data Protection Regulation (hereinafter “GDPR”) and other national data protection laws of the member states as well as further data protection regulations is:
QGroup GmbH
Berner Straße 119
60437 Frankfurt am Main
Deutschland
Phone: +49 69 175363-00
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.qgroup.de
You can contact our corporate data protection officer at:
Phone: + 49 69 175363-026
Telefax: + 49 69 175363-626
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
I. General information on data processing
1. Scope of the processing of personal data
We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.
2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.
In the processing of personal data required for the performance of a contract to which the data subject is a party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 d GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 letter f GDPR serves as the legal basis for processing.
3. Data erasure and storage time
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
II. Provision of the website and creation of log files
1. Description and scope of data processing
Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:
(1) Information about the browser type and version used
(2) The operating system used by the accessing system
(3) The website from which an accessing system reaches our website (so-called referrer)
(4) The subwebsites which are accessed via an accessing system on our website
(5) Websites accessed by the user's system via our website
(6) Date and time of access to the Website
(7) The Internet service provider of the user
(8) The IP address of the user
(9) Other similar data and information for security purposes in the event of attacks on our information technology systems
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
QGroup GmbH does not draw any conclusions about the person concerned when using this general data and information. Rather, this information is needed
(1) to deliver the contents of our website correctly,
(2) to optimize the contents of our website as well as the advertising for them,
(3) to ensure the long-term functionality of our information technology systems and the technology of our website,
(4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack.
These anonymously collected data and information are therefore evaluated by QGroup GmbH statistically and with the aim of increasing data protection and data security in our company in order ultimately to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a person concerned.
2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
In these purposes also lies our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.
4. Storage time
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. Possibility of opposition and elimination
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
III. Use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
(1) Language settings
(2) Session information
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 letter f GDPR.
c) Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
We need cookies for the following applications:
(1) Accepting language settings
(2) Session information
The user data collected by technically necessary cookies are not used to create user profiles.
For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.
e) Storage time, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
IV. Newsletter
1. Description and scope of data processing
You can subscribe to a free newsletter on our website. When registering for the newsletter, the following data from the input mask is transmitted to us:
(1) Salutation
(2) Name
(3) Company
(4) Department
(5) E-Mail
(6) Phone number (optional)
(7) Street (mandatory if postal service is selected)
(8) Postcode (required if postal service is selected)
(9) Place (mandatory if postal service is selected)
(10) How did you hear about us? (optional)
(11) Message text field
In addition, the following data is collected upon registration:
(1) IP address of the calling computer
(2) Date and time of registration
For legal reasons, a confirmation e-mail in the double opt-in procedure is sent to the e-mail address entered by the person concerned for the first time for sending the newsletter. This confirmation e-mail serves to check whether the owner of the e-mail address has authorised the receipt of the newsletter as the person concerned and also contains a reference to this data protection declaration.
In connection with data processing for the dispatch of newsletters, no data is passed on to third parties. The data will be used exclusively for sending the newsletter.
2. Legal basis for data processing
The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR.
3. Purpose of data processing
The collection of the user's e-mail address serves to send the newsletter.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.
4. Storage time
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's e-mail address will therefore be stored for as long as the subscription to the newsletter is active.
The other personal data collected during the registration process will generally be deleted after a period of seven days.
5. Possibility of opposition and elimination
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.
This also makes it possible to revoke the consent to the storage of personal data collected during the registration process.
V. Registration
1. Description and scope of data processing
On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process:
(1) Name
(2) Username
(3) Password
(4) E-mail address
At the time of registration, the following data is also stored:
(1) The IP address of the user
(2) Date and time of registration
In the course of the registration process, the user's consent to the processing of this data is obtained.
2. Legal basis for data processing
The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.
If the registration serves the fulfilment of a contract of which the user is a party or the execution of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.
3. Purpose of data processing
A registration of the user is necessary for the provision of certain contents and services on our website.
4. Storage time
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.
This is the case for the data collected during the registration process if the registration on our website is cancelled or changed.
5. Possibility of opposition and elimination
As a user you have the possibility to cancel the registration at any time. The controller shall at all times, upon request, inform each data subject of the personal data relating to that data subject. Furthermore, the controller shall correct or delete personal data at the request or notice of the data subject, provided that there is no legal obligation to keep such data in safekeeping. All the employees of the controller are available to the data subject as contact persons in this context.
VI. Contact form and e-mail contact
1. Description and scope of data processing
There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:
(1) Salutation
(2) Name
(3) E-Mail
(4) Phone number (optional)
(5) How did you hear about us? (optional)
(6) Message text field
At the time the message is sent, the following data is also stored:
(1) The IP address of the user
(2) Date and time of registration
Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration.
Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
2. Legal basis for data processing
The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 letter f GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b GDPR.
3. Purpose of data processing
The processing of the personal data from the input mask serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Storage time
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Possibility of opposition and elimination
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.
VII. Web analysis by Matomo (formerly PIWIK)
1. Scope of the processing of personal data
On our website we use the open source software tool Matomo (formerly PIWIK) to analyse the surfing behaviour of our users. The software places a cookie on the user's computer (see above for cookies). If individual pages of our website are accessed, the following data is stored:
(1) Two bytes of the IP address of the user's calling system
(2) The accessed website
(3) The website from which the user has accessed the accessed website (referrer)
(4) The sub-pages accessed from the accessed website
(5) The time spent on the website
(6) The frequency with which the website is accessed
The software runs exclusively on the servers of our website. The personal data of users is only stored there. The data will not be passed on to third parties.
The software is set so that the IP addresses are not completely stored, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way it is no longer possible to assign the shortened IP address to the calling computer.
2. Legal basis for the processing of personal data
The legal basis for the processing of personal data of users is Art. 6 para. 1 lit. f GDPR.
3. Purpose of data processing
The processing of users' personal data enables us to analyse the surfing behaviour of our users. We are in a position to compile information about the use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. For these purposes, it is also in our legitimate interest to process the data in accordance with Art. 6 para. 1 lit. f GDPR. By anonymizing the IP address, users' interest in protecting their personal data is sufficiently taken into account.
4. Storage time
The data will be deleted as soon as they are no longer needed for our recording purposes.
In our case, this is the case after 6 months.
5. Possibility of opposition and elimination
Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
We offer our users on our website the possibility of an opt-out from the analysis procedure. To do this, you must follow the following link: Matomo Opt-Out. In this way, another cookie is placed on your system, which signals to our system not to store the user's data. If the user deletes the corresponding cookie from his own system in the meantime, he must set the opt-out cookie again.
More information about the privacy settings of the Matomo software can be found under the link https://matomo.org/docs/privacy/.
VIII. Social Media Applications
On our website you will find links to Twitter, XING and YouTube ("Social Networks"). We do not use social plug-ins from these social networks, such as Twitter Follow-Button, so no personal information is transferred to these social networks when you visit our website. Only when you click on the social network icon in the footer of the website or on a link to a social network, you will reach its website. Data is then collected, processed and used there. We have no control over what data these social networks collect, how they process and use it. The purpose and scope of the data collection as well as the further processing and use of this data can be found in the data protection information of the respective social network on the following websites:
Twitter: https://twitter.com/privacy?lang=en
XING: https://www.xing.com/privacy
YouTube: https://www.google.com/intl/de/policies/privacy/
IX. Rights of the data subject
If your personal data is processed, you are affected within the meaning of the GDPR and you have the following rights against the controller:
1. Right to information
You can ask the controller to confirm whether personal data concerning you is being processed by us.
If such processing is available, you can request the following information from the controller:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.
2. The right to correction
You have a right to correction and/or completion vis-à-vis the controller if the personal data processed concerning you is incorrect or incomplete. The controller shall make the correction without delay.
3. Right to limitation of processing
Under the following conditions, you may request that the processing of personal data concerning you be restricted:
(1) if you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
(3) the controller no longer needs the personal data for the purposes of processing, but you do need it to assert, exercise or defend legal claims, or
(4) if you have filed an objection against the processing pursuant to Art. 21 para. 1 GDPR and it is not yet clear whether the justified reasons of the controller outweigh your reasons.
If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
If the processing restriction has been restricted according to the above conditions, you will be informed by the controller before the restriction is removed.
4. Right to delition
a) Duty to delete
You may request the controller to delete the personal data relating to you immediately and the controller is obliged to delete such data immediately if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.
(3) You file an objection against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.
(4) The personal data concerning you have been processed unlawfully.
(5) The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) The personal data concerning you have been collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.
b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform controllers who process the personal data for data processing that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.
c) Exceptions
The right to cancellation does not exist insofar as the processing is necessary
(1) to exercise freedom of expression and information;
(2) to fulfil a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject, or to perform a task in the public interest or in the exercise of official authority conferred on the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the right mentioned under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
(5) to assert, exercise or defend legal claims.
5. Right to information
If you have exercised your right to correction, deletion or restriction of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such correction or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right vis-à-vis the controller to be informed about these recipients.
6. Right to data transferability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without interference by the controller to whom the personal data was provided, provided that
(1) processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) processing is carried out by means of automated methods.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.
7. Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.
The controller will no longer process personal data relating to you unless it can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
8. Right to revoke the data protection declaration of consent
You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
9. Automated decision in individual cases including profiling
You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision
(1) is necessary to enter into or perform a contract between you and the controller,
(2) the legislation of the Union or of the Member States to which the controller is subject is admissible and that legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests; or
(3) with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.
In the cases referred to in (1) and (3), the controller shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the controller, to state its position and to challenge the decision.
10. Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State of your place of residence, employment or suspected infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
